Contact Information
Business Details
Headquarters
2801 Summit Ave, Plano, TX 75074-7453
File Opened:
12/1/1993
Years in Business:
28
Business Started:
1/14/1993
Business Started Locally:
3/26/2003
Business Incorporated:
1/14/1993 in DE, USA
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
- Advocare International
- AdvoCare International, LP
Business Management
- Mr. Brian Connolly, Chairman & CEO
- Mr. Reid Ward, CEO
- Mr. Dick Laurin, Senior Director
Contact Information
- AdvoCare Business Ethics, Business Ethics Associate
Principal
Additional Contact Information
Customer Complaints
I'm not sure why my bank account got charged $84.07 on 9/15/2021 from this company. I've never received anything from them, and really not sure how they got my information. I've never had any dealings with these people, and I would like a refund from them.Customer Reviews
was charged 256 bucks for two boxes of energy **** i DID NOT order.never heard of company and my Amex card was fraudulantly carged for nthis amount, i am a disabled older adult and this has caused me a lot of stress trying to get people from this bogus company to resolve this.i had to cancel my CC and hassle on the phone for hours over this.i see from websites this is an ongoing thing with this company so watch outpeople, they stole my CC info from Amazon as far as i can figure out.good luck trying to get your money back in atimely manner, they are ALL in this scheme together!!! **** *********, this is a NO STAR scheme, probably a pyramid type thing too.I attempted without success to MS.********** after receiving notice of her issue from the BBB on May 9th. Ms.********** is not a customer of AdvoCare, however she is the identity theft. A third party set up an online account using her personal information and credit card. The thieves placed two orders on the same day, one which was sent to Ms.**********, the other to a different location. AdvoCare immediately initiated a full refund of $254.91 during the 23-minute call Ms.********** had our Customer Service department on May 9th to make her whole, and advised her it the banks normally take 3 to 5 business to process refunds and it be reflected on her card's statement. We have confirmed her American Express card has been credited. Although she was encouraged to contact American Express regarding the identity theft, it does not appear Ms.********** fully comprehended AdvoCare had initiated the refund at the outset of her call or that we were unable to accelerate the refund process. Ms.********** has been made whole, and AdvoCare is not deserving of a poor rating under the circumstances.the language usage on the business comment sounds EXACTLY how a scammer would use words and sentences! also i did report the fraud to AMEX and was told that they have had other complaints regarding ADVOCARE and idenity thieves, so i will continue to tell others they are a company only worthy of a poor rating.the complaints go on and on with this same problem that lead back to what i was told was most likely a pyramid scheme AVOCARE runs.
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Advocare Customer Care :-
Phone number:(800) 542-4800
Office Address:AdvoCare International, LP, 2727 Realty Road, Carrollton, TX 75006
Comments