Contact Information
Business Details
Location of This Business
13205 Roosevelt Ave, Flushing, NY 11354-5258
File Opened:
2/17/2011
Additional Contact Information
Phone Numbers
- (917) 563-1443Other Phone
Customer Complaints
1. On 6/6/21, I shipped a belt to my mother. I paid the shipping fee and the insurance which according to their employee, they will cover the customs tax and pay me back if the package loses. But the package was charged for $70 and the company refused to pay the money. They showed me a service policy, on the very bottom of the service list in very small font size, which their employee never showed and explained to me. I had to pay the $70 to ANL Express to get my package and never received any receipt from them. The tracking number of this package is #***********.2. On 8/28/21, I shipped a Coach bag to my cousin. The company promised me again they will take care of the customs tax. But they want me to pay the tax again, for $10. I have the messages conversation with them to prove they promised me to provide the service. And I also have the messages to prove they threatened I violated the US law. The tracking number of this package is #***********.Customer Reviews
I shipped one box. When received the box, there are two items were missing. The company website shows that they will reimburse the loss only if the entire box was missing. If the box is received successfully but some items were missing, they do not accept the claim. I called the customer service, but no one replies....
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ANL Courier Service Customer Care :-
Telephone number :040-23263336, 23263339
E-mail Address :info@anlexpress.in
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