Contact Information
Business Details
Location of This Business
500 5th Ave Ste 400, New York, NY 10110
File Opened:
1/24/2019
Additional Contact Information
Fax Numbers
- (212) 754-1128Primary Fax
Customer Complaints
On 2/3 I had placed an online order after local store did not have needed size; Order was assisted by store clerk. Delivery date was later emailed as 2/9. I had rearranged my schedule to be off/home on 2/9 to accept delivery as it was a much needed item for my daughters impending weekend. When item was not received on 2/9, nor was delivery exception received,I contacted customer service on 2/10 to obtain inquiry of my package. It was at that time I was informed that package was said to be left on 2/8. I checked with both neighboring neighbors and the area surrounding my home, along with my 24 hour record on my RING doorbell; however to no avail. There was no recorded delivery on 2/8 for the entire 24 hour period. The representative was helpful, asked if I would like a reshipment of the item or a refund. I had expressed my desire for reshipment, however as my daughter could be heard carrying on in the background, the representative explained that delivery for the replacement would not b
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Bershka Order Customer Care Section:-
Phone Contact number:0 808 234 02 09
Customer Service Hours:Monday to Friday from 8:30 to 18:30
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