Location of This Business
PO Box 4150, Lawrenceburg, IN 47025
- Mr. Niles Kinek, President
Additional Contact Information
- (513) 354-1290Primary Fax
Customer ComplaintsI purchased 7 items totaling $134.61 with this online business. Upon receiving the items I determined 5 of the 7 items were defective, not as described, didn't function as advertised. I returned 6 of the 7 items. One item I kept was a special type hanger. One item I returned that was not defective was a kaleidoscope that was cheaply made. I called Bit's and Pieces and explained to a supervisor named Marvin that all but one item I was returning is defective or doesn't function as advertised. I asked for a return label since I had no intension of returning the items had they not been defective. I was told by Marvin that the company didn't supply return labels however I would be reimbursed my shipping based on the cost on the return shipping label. I sent it through USPS, parcel post for $20.00. I'm simply asking for what I was told I would receive! I want the $20.00 I spent for return shipping of defective items! Thank you!
Customer ReviewsOn September 27th of 2021 I ordered puzzles from bits and pieces the amount was for $85.31 I've never since then received any merchandise it is now December 3rd a 3rd 2021 I have called them several times trying to get my money back they keep saying that they gave me a refund it has never showed ** in my bank ** in my bank and I'm still fighting with him to get my $85 back So I've been fighting all this time To get my money back but has not happened as of yet don't do business with them it's fraudulent they will lie to you over and over telling you that the merchandise is being shipped out if you just wait another few days it's all lies if I had read the Better Business Bureau reviews before I would have never ever ordered from this company...
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Bits And Pieces Customer Care :-
Office Address:P.O. Box 4150 Lawrenceburg, IN 47025