Contact Information
Business Details
Location of This Business
1401 Boylston St, Boston, MA 02215
File Opened:
11/13/2019
Years in Business:
2
Business Started:
1/1/2019
Number of Employees:
3
Customer Complaints
I purchased a black marble console table on CB2's website on 1/22/2021. I called the store because I had a 15% off coupon that I wanted to apply. My order number is ***********. I received an email confirmation from associate ***** *. on 1/22/2021 confirming my purchase for SKU ******-"Beam Black Marble Console Table" on the same day (1/22/221). ***** informed me that the item would be available for pick up from their warehouse located at ****** ********* ********* **** ***** ***** **** ***** ***, ******, ** ***** on 2/11/2021. I made this purchase for my wife for Valentine's Day. My wife and I both took off from work the morning of 2/11/2021 in order to arrange to pick up the console. We also rented a ****** cargo van as the console would not fit in our cars. On 2/10/2021, I called to confirm that the item would be ready for us the following day. I was informed that they no longer have the item and I should have received a call informing me that the order was canceled and a refund woCustomer Reviews
Always take a screenshot of what your order.Items that say in stock will go on back order and they they will claim they never charged you for it when its plain as daylight that you were charged for the item. I even sent them my receipt which differed from theirs significantly, always always check your statements!...
about cb2 · We are Modern Together, helping to make life brighter, more creative, more inviting. · We are Modern Together, combining an elevated sense of style ...
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CB2 Customer Care Section:-
Phone Contact number:(00+1) 630.388.4555
E-mail ID:No data
Fax No:(00+1) 630.527.1448
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