Contact Information
Business Details
Location of This Business
PO Box 8066, Wausau, WI 54402-8066
File Opened:
9/1/1987
Years in Business:
42
Business Started:
1/1/1980
Business Started Locally:
1/1/1980
Business Incorporated:
11/2/1982
Type of Entity:
Corporation
Alternate Business Name
- Eastbay, Inc.
- East Bay
Business Management
- Jane Martin, Customer Service Representative
- Jack Rosenberg, Customer Service Manager
Contact Information
- Jane Martin, Customer Service Representative
- Jack Rosenberg, Customer Service Manager
Customer Contact
Additional Contact Information
Fax Numbers
- (800) 628-6302Primary Fax
Website Addresses
Customer Complaints
I purchased a pair of shoes online from Eastbay.com. When I received the item, the shoe box (that was inside of a shipping box) was completely destroyed. I tried the shoes on and determined that they do not fit at all. I requested a return on the item and it was denied due to the shoes now being “used.” The condition the item was in, the fact that they don’t fit at all, and also being returned in the same condition I received them, I would like a full refund for the shoes and am more than willing to send them back, again.Customer Reviews
Purchased shoes that did not work for me at all. I only tried on in my home on carpetnever wore them at all. I returned them only to have them returned to me saying they are unstockable because they were used!Spoke to two different customer representatives who just reiterated what was on the slip I had received, So Im stuck with unwearable (for me) $150 shoes which I will now have to donate! I would never order from this company again!...
Eastbay empowers athletes by offering the best selection of pro-grade gear available, along with the knowledge and advice needed to win on and off the ...
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Eastbay inc Customer Care Section:-
Phone Contact number:Local: 1.800.826.2205, International: 1.715.261.9588
E-mail ID:asktheexperts@eastbay.com
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