2801 E 46th St, Vernon, CA 90058-2403
Alternate Business Name
- Fashion Nova Inc
- Mykel Brooks, Reputation Management
Customer ComplaintsI had places my order on November 30, 2021. I paid $108.89. Fashion Nova had told me my package would originally be delivered December 11, 2021. However, it has been 12 days since my order has been placed. I received an email on December 11, 2021 stating my order would be delivered within 24 hours. The shipping company they use, **** has not updated the location of my package in 3 days and continues to say the package is in the same state as it travels. My package has been pushed further back with the shipping company daily. Fashion nova has no customer support readily available to solve why my package is not moving. On their help support page, it will not allow me to file a claim. There is no customer support provided, and Fashion Nova did not update me that my package may arrive late. It had told me it would be delivered already. The business has not reached out. The order number is********** The tracking number is ****************
Customer ReviewsI need help ASAP. I placed an order November 26. I was supposed to received my package on December 8. any time that I track my package it says "May be delayed due to sorting or routing error" since the 8 my package doesn't move and I paid extra to get my stuffs online. I going away on the 20th I am desperate. I spent over $200.
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Fashion Nova Customer Care Section:-
Phone Contact number:(800) 866-0286
Support Timing:Monday through Friday, 9:30AM to 5:30PM PT