Contact Information
Business Details
Headquarters
San Antonio, TX 78256-2589
File Opened:
9/1/1982
Years in Business:
148
Business Started:
1/1/1874
Business Started Locally:
1/1/1874
Business Incorporated:
4/27/2007
Type of Entity:
Corporation
Related Businesses
Business Management
- Ms. Debbie Serot
- Ms. Kim Kiolbassa, Supervisor
- Mrs. Jana Schmidt, President
Contact Information
- Ms. Kim Kiolbassa, Supervisor
- Mrs. Jana Schmidt, President
Principal
- Ms. Kim Kiolbassa, Supervisor
Customer Contact
Additional Contact Information
Phone Numbers
- (800) 503-2345Other Phone
- (210) 697-1249Other Phone
- (800) 275-1053Other Phone
Customer Complaints
In 2019, my bank issued a gift card for $200. I made a few online purchases and had a balance remaining. Today, I called Harland Clarke the distributors of the card and discovered the remaining balance was absorbed by a $5.00 a month fee due to a year of inactivity. Under Federal Law; The Credit Card Accountability Responsibility and Disclosure, or CARD, Act provides that gift cards sold on or after Aug. 22, 2010, cannot expire within five years from the date they were activated or the date that funds were last loaded on to the gift card, whichever is later.Harland Clarke is using a Federal law exception act regarding Dormancy; inactivity and service fees may be assessed for a certificate or card only if:>There has been at least one year of inactivity on the certificate or card.>No more than one such fee is charged per month.>The consumer is given clear and *conspicuous disclosures regarding the fees.*(meaning; standing out so as to be clearly visible).This exemption directly opposes FCustomer Reviews
Today is 12/6/21. I ordered checks via my bank on 9/22/21. The payment was deducted from my checking account and status became shipped on 9/29/21. After a month of waiting, I called Harland Clarke, they said to wait a few days. It is now 12/6/21 and I have not received the checks. Where are my checks and of others who have left reviews saying they haven't received their checks? ...
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Harland Clarke Customer Care :-
Phone number:800.916.1973
Office Address:15955 La Cantera Parkway • San Antonio TX 78256
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