Contact Information
Business Details
Location of This Business
933 N Nimitz Hwy Unit A, Honolulu, HI 96817-4580
File Opened:
7/16/1979
Years in Business:
83
Business Started:
1/1/1939
Business Started Locally:
1/1/1939
Business Incorporated:
1/1/1960
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Business Management
- Mr. Mike Beidleman, President
- Ms. Judy Ginoza, Sales Manager
- Miss Janet L. Kaneda, Account Manager
Contact Information
- Ms. Judy Ginoza, Sales Manager
- Miss Janet L. Kaneda, Account Manager
Principal
Additional Contact Information
Fax Numbers
- (808) 599-0691Primary Fax
- (323) 887-6776Other Fax
Phone Numbers
- (323) 887-6777Other Phone
- (800) 777-4963Other Phone
- (808) 599-7950Other Phone
Customer Complaints
FRAUD, Honolulu freight services is in the business of fraud and deceptive practices. Specifically a shipment where 50% of the items shipped were damaged by the freight company. The shipment was insured for full value. The damaged items were DENIED at pickup and left at freight. Freight services were informed of the issue and accepted an insurance claim. After 4 months of no replies they claim to not received the claim. The claim was resubmitted 3 weeks ago and we were told insurance would reach out. THe FRAUDULENT company, HONOLULU FREIGHT SERVICES did NOT even submit it to their insurance. They "denied " submitting it claiming that " I PICKED UP THE ITEM and they " counld not have damaged it. " There is picutres proving the damage, a third party affidavit of damages, and a signature on their receipt PROVING the item was never picked up. -- At this time it is a fact that HONOLULU FREIGHT HAS LOST MY PROPERTY when they were suppose to be submitting an insurnace claim. THIS IS FRAUD. FRAUD, Honolulu freight services is in the business of fraud and deceptive practices. Specifically a shipment where 50% of the items shipped were damaged by the freight company. The shipment was insured for full value. The damaged items were DENIED at pickup and left at freight. Freight services were informed of the issue and accepted an insurance claim. After 4 months of no replies they claim to not received the claim. The claim was resubmitted 3 weeks ago and we were told insurance would reach out. THe FRAUDULENT company, HONOLULU FREIGHT SERVICES did NOT even submit it to their insurance. They "denied " submitting it claiming that " I PICKED UP THE ITEM and they " counld not have damaged it. " There is picutres proving the damage, a third party affidavit of damages, and a signature on their receipt PROVING the item was never picked up. -- At this time it is a fact that HONOLULU FREIGHT HAS LOST MY PROPERTY when they were suppose to be submitting an insurnace claim. THIS IS FRAUD. I require full repayment for the loss and an apology.Customer Reviews
We have used Honolulu Freight Service. The last 2 shipments Honolulu Freight Service changed their crating/packaging requirements with no communication whatsoever. We quoted our client based upon their quote that did not indicate crating/packaging requirements 8 months prior to shipment. I had the conversation with their representative to inform them we have shipped this same product to customers previously through HFS and had no issues whatsoever. I have spoken with the owner of HFS. Clearly, he did not care and was indifferent. Customer Service and overall business acumen is terrible. He has caused us extra expenses and would never take any accountability....
Honolulu Freight Service has spent 80 years building a tradition of superior service and cost effective solutions for every customer, big or small,В ...
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Honolulu Freight Service Customer Care :-
Phone number:800 216-0582
Fax:206 625-9625
Contact Email:info@honolulufreightservice.com
Head Office Address:2326 Airport Way South, Seattle, WA 98134
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