1 HSN Dr, Saint Petersburg, FL 33729-0001
Alternate Business Name
- HSNI, LLC
- Home Shopping Network
- Mr. Mike Fitzharris, President
- Ms. Leilah Rubenstein, HSN Customer Care
Additional Contact Information
- (727) 872-6745Primary Fax
- (727) 539-8137Other Fax
- (727) 872-0866Other Fax
Customer ComplaintsAPPLE I-PAD MINI Date of transaction: 11-5-2021 order number XXXXXXXXXX amount paid $587.11 Contacted HSN the day I received it, told them it was defective. Told HSN there was not return label with my order, they informed me, the label had to be mailed directly from Apple. So i said ok and waited. On the 15th I still had not received a return label, so I chatted in to HSN, I was informed it would be mailed on the 17th. (you gotta be kidding) So again I waited, when nothing was received on the 24th, I once again contacted hsn, and was told the label was mailed on the 23rd. They said they could not help me. I said if you sell it you have to accept some responsibility. I got no where so again, I waited. I called today, and GUESS WHAT! now they say it was mailed on the 30th. I HAVE HAD IT, THIS IS A VERY EXSPENSIVE ITEM, I NEED MY MONEY BACK TO FINISH MY CHRISTMAS SHOPPING. WORST CUSTOMER SERVICE I EVER SAW.
Customer ReviewsI bought two items from this place and they are not working new out of the box. I have spent money hopefully that the items would make a good gift. 1 item was a quid camera helicopter and the other was a power supply that will not charge. I'm hoping that I can get working items replacements. Christmas is coming and the gifts I paid for would be nice be nice if they worked.HSN has reviewed the complaint and we are unable to locate an account by name or email address. Requesting the customer contact Customer Service at XXX-XXX-XXXX for assistance with replacing the items. Thank you.
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HSN, Inc. Customer Care Section:-
Phone Contact number:1-800-284-5757
Support Timing:Open 7 days a week, 8 AM – 1 AM ET