Contact Information
Business Details
Headquarters
1 HSN Dr, Saint Petersburg, FL 33729-0001
File Opened:
3/2/1987
Years in Business:
35
Business Started:
5/1/1986
Accredited Since:
10/10/2002
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Limited Partnership
Alternate Business Name
- HSNI, LLC
- Home Shopping Network
Contact Information
- Mr. Mike Fitzharris, President
Principal
- Ms. Leilah Rubenstein, HSN Customer Care
Customer Contact
Additional Contact Information
Fax Numbers
- (727) 872-6745Primary Fax
- (727) 539-8137Other Fax
- (727) 872-0866Other Fax
Phone Numbers
- (800) 284-5757Other Phone
- (800) 879-2559Other Phone
- (800) 288-7624Other Phone
- (800) 234-3476Other Phone
Customer Complaints
APPLE I-PAD MINI Date of transaction: 11-5-2021 order number XXXXXXXXXX amount paid $587.11 Contacted HSN the day I received it, told them it was defective. Told HSN there was not return label with my order, they informed me, the label had to be mailed directly from Apple. So i said ok and waited. On the 15th I still had not received a return label, so I chatted in to HSN, I was informed it would be mailed on the 17th. (you gotta be kidding) So again I waited, when nothing was received on the 24th, I once again contacted hsn, and was told the label was mailed on the 23rd. They said they could not help me. I said if you sell it you have to accept some responsibility. I got no where so again, I waited. I called today, and GUESS WHAT! now they say it was mailed on the 30th. I HAVE HAD IT, THIS IS A VERY EXSPENSIVE ITEM, I NEED MY MONEY BACK TO FINISH MY CHRISTMAS SHOPPING. WORST CUSTOMER SERVICE I EVER SAW.Customer Reviews
I bought two items from this place and they are not working new out of the box. I have spent money hopefully that the items would make a good gift. 1 item was a quid camera helicopter and the other was a power supply that will not charge. I'm hoping that I can get working items replacements. Christmas is coming and the gifts I paid for would be nice be nice if they worked.HSN has reviewed the complaint and we are unable to locate an account by name or email address. Requesting the customer contact Customer Service at XXX-XXX-XXXX for assistance with replacing the items. Thank you.
HSN stands for 'Harmonized System Nomenclature.' The WCO (World Customs Organization) developed it as a multipurpose international product nomenclature that ...
Enter HSN Order Status Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
HSN, Inc. Customer Care Section:-
Phone Contact number:1-800-284-5757
Support Timing:Open 7 days a week, 8 AM – 1 AM ET
Comments