Contact Information
Business Details
Location of This Business
700 Ikea Ct, W Sacramento, CA 95605-1621
File Opened:
1/8/2007
Years in Business:
15
Business Started:
3/1/2006
Business Incorporated:
9/1/1999
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 158875 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation
These agencies may include:
Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation
4244 S Market Ct Ste D
Sacramento CA 95834
Type of Entity:
Corporation
Alternate Business Name
- IKEA U.S. WEST, INC.
- IKEA
- IKEA US West Inc. #157
Business Management
- Ms. Julie Dolcini, Sales Manager
- Mr. Javier Flores, Manager of Customer Service
- Ms. Apolloni Flores, Manager of Customer Relations
Contact Information
- Mr. Javier Flores, Manager of Customer Service
- Ms. Apolloni Flores, Manager of Customer Relations
Principal
- Ms. Apolloni Flores, Manager of Customer Relations
Customer Contact
Additional Contact Information
Fax Numbers
- (916) 376-0936Primary Fax
Phone Numbers
- (888) 888-4532Other Phone
Customer Complaints
Today, I drove to the store, from two and a half hours away, to purchase item 602.406.72. I called and they said they had four in stock. When I arrived they had them, but they said they could not get them down for insurance reasons.They actually had 9 on the 3rd shelf. But said the were supposed to have pulled four down but someone didn't get around to it.What I am hoping is that it can be shipped to me and waive the fee.Customer Reviews
They do not honor their return policy. I tried to return an item I purchased 3 weeks ago, with a receipt, in brand new, unused condition. I had removed the price tag. They claim that a removed price tag is a modification of their product. What?!! Seriously??!!The manager and employees, if they searched their soul know that they were doing the wrong thing. However, they all chose to try to get an extra $55 out of a loyal, now former, customer. It is this short-sightedness that will limit their careers and their companys success. Trying to steal from people is never good business. ...
At IKEA, our aim is to always offer sustainable, high-quality products and an affordable price. But we can't do it alone. We are always looking for new ...
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Inter IKEA Systems B.V. Customer Care Section:-
Phone Contact number:020 3645 0015
E-mail ID:UScustomercare259@ikea.com
Support Timing:Monday – Friday: 07:00 – 22:00, Saturday: 07:00 – 21:00, Sunday: 07:00 – 20:00
Comments