Contact Information
Business Details
Location of This Business
3050 Dowlen Rd Ste B, Beaumont, TX 77706-7285
File Opened:
11/26/2007
Years in Business:
64
Business Started:
1/1/1958
Type of Entity:
Corporation
Business Management
- Marilyn Price
- Kelly Coleman, Store Manager
Contact Information
- Kelly Coleman, Store Manager
Principal
- Kelly Coleman, Store Manager
Customer Contact
Additional Contact Information
Fax Numbers
- (409) 860-9639Primary Fax
Phone Numbers
- (409) 860-4827Other Phone
- (830) 895-1122Other Phone
- (800) 283-1770Other Phone
Customer Complaints
On June 27th, I tried to make a purchase online to find my info on my account was totally incorrect.... I called the companies office and spoke with *********, who took the info to fix my account. I also ask about a purchase I was going to make and was told I could substitute a medium curb chain in place of a charm holder.... this is done routinely in stores, and was done when I worked there. She told me it was the same, and I would not get a full $72 credit but only the amount of the chain...which was fine. We called back to place order as it did not come up online as it was suppose to and was told by **** they would not make the substitution. ... but I should order the charm holder and return it for something else. I received a call today from ***** saying they had my a count fixed... but had misspellings in it.... and she said they would check on the substitution.... I receive another email, telling me they have never made those substitutions, but as past emp, they have
James Avery Jewelry is a vertically integrated, family-owned company located in the heart of the Texas Hill Country offering finely crafted jewelry designs.
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James Avery Customer Care :-
Phone number:1.800.283.1770
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