5353 W. U.S 223
Adrian, MI 49221
Location of This Business
5353 W. U.S 223, Adrian, MI 49221
Years in Business:
11/26/2007 in MI, USA
Type of Entity:
Limited Liability Company (LLC)
Number of Employees:
Alternate Business Name
- Quality Cabinets
- Merillat Industries, Inc.
- Tim Barnhart, Contract Analyst
Additional Contact Information
- (517) 264-4921Primary Fax
- (517) 264-9287Other Phone
- (517) 263-0771Other Phone
- (517) 265-0518Other Phone
Customer ComplaintsKraidmaid cabinets for new kitchen insrall purchased from lowes August 2019ish. Tge blue base cabinets are chipping bubbling and paint falls off. Looks terrible. I have reached out 3 times at least to their website for warranty claim. Over a year of emails when this first started. I'll receive one...they ask for attachments of pictures and sizes. The white cabinets where the boards come together on the face the paint is cracking at the seams. Poor construction or I received faulty paint. I am requesting to replace all as replacing some may have a color variation. Or repair and cover labor costs as I've paid once to have them installed. Or refund me entirely and I'll go elsewhere for cabinets. I am HIGHLY disappointed in their lack of customer service. POOR QUALITY when I stand behind made in the USA and pay more for quality and your motto of Kraiftmaid cares hasn't been fulfilled. I am a returning client but can't say ill buy another set after this debacle.
Customer ReviewsI give Kraftmaid Cabinets an A+++ rating. I purchased cabinets from them over 10 yrs. ago and had an issue with the cabinet doors. Kraftmaid sent me an entire new set of cabinet doors at no cost to me, not ever for shipping. My wife and I are very pleased at how this situation was handled, and handled in a very timely manner. I would recommend this company to anyone. I've had dealings with other companies in the past, that I've had to jump through hoops with to resolve issues. It's refreshing to deal with a company that backs it product 100% *** **
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Office Address:P.O. Box 1055,15535 South State Ave,Middlefield, OH 44062