Contact Information
1271 Avenue of the Americas
New York, NY 10020-1300
Business Details
Headquarters
1271 Avenue of the Americas, New York, NY 10020-1300
File Opened:
7/20/2006
Years in Business:
21
Business Started:
6/27/2000
Accredited Since:
12/5/2011
Alternate Business Name
- MLB.Com
- MLB Advanced Media, L.P.
- MLB Shop
- MLBAM
Business Management
- Mr. Ed Weber, Executive Vice President and Chief Financial Officer
Additional Contact Information
Fax Numbers
- (212) 485-3456Primary Fax
Phone Numbers
- (212) 485-3444Other Phone
- (866) 800-1275Other Phone
Customer Complaints
Please help! I am a new subscriber and I was trying to cancel the auto renewal feature on my brand new ****** account. By mistake I canceled the subscription. I thought that I would still have access to this season though March 1st 2022. I had a great Father’s Day and Veteran’s discount for 34.44. I spoke with Elio and Jeimy on the phone today and they said they were unable to undo my mistake. I did not want to or wish to cancel my subscription and lose the service. Please help me fix this. There has to be someone that could help me without just having to resubscribe at full price. It was a simple mistake by a new customer who is trying to become a long time valued one. I really don’t want this to be how we end our business relationship. I value ******* Please value me as a customer and help me fix this. I followed the instructions specifically in the attached email. It states it the email that I would have access to my account Very Respectfully, **** *********Customer Reviews
I ordered a sweatshirt and got a confirmation email. They cancelled the order without sending me an email or alerting me in any way that the order was cancelled. I only noticed when I went to check the tracking. When I tryto get in touch with someone to ask what happened to the order, the "Fan Advocates" are always busy, and there is absolutely no number to call. I really need a sweatshirt before the ***** SERIES, so I ordered another one from them. They suggested I get expedited one-day shipping, so I did to make sure it came in time. I ordered it 5 days ago, and the ***** tracking says that the delivery date will be provided when the package is given to *****. THye have just completely failed to give it to *****. It's now a day past the delivery date and I won't get the sweatshirt in time for the game on ******************...
MLB Shop: MLB Apparel and Merchandise. Check out our MLB gear, such as Locker Room hats and shirts or MLB jerseys and memorabilia from Fanatics.
Enter MLB Shop Order Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
MLB Shop Customer Care Section:-
Phone Contact number:1-888-MLB-SHOP (1-844-760-4052)
E-mail ID:customersupport@shop.mlb.com
Support Times:24 hours a day, 7 days a week
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