Contact Information
Business Details
Location of This Business
1867 Western Way, Torrance, CA 90501-1124
Years in Business:
24
Business Started:
7/29/1997
Number of Employees:
30
Additional Contact Information
Phone Numbers
- (888) 683-2300Other Phone
Customer Complaints
CLAIM : XXXX XXXX XXXX FEDEX LABEL : XXXX XXXX XXXX We have a package that got stolen during FedEx Transit. with a label insured for 16,000 USD with parcel pro. FedEx did write a legal letter saying the package was declared lost. Parcel pro take 3 months to authorize the claim. They ask our bank information to wire the fund and pay the claim. After 1 more month of email and follow up I litteraly have to harass them to get reply. After 15 Email they say a Check was supposedly mail (Even if they did make me fils all my bank account information to pay the claim via bank wiring). After 3 Weeks we never receive the Check. I have to harass them again, now they say that they going to send a 2th Check. After a full more month they still didn't receive payment or ''Check'' that they was supposse to be mail 2 Times. Now Parcel Pro doesn't even reply to any of our email or any others communication. It's been 3 Months and still no payment from a package we ship in December.Customer Reviews
Since parcelpro meraged with ups the service became 20 times worse than before. I am having problems with them regarding the few shipment that ups deliver to the wrong addres. Its been more then 5 months and still playing games. The ridiculous part is ups deliver my check to different address and now they telling me the check is not covered. Have you ever heard of such a scam before? The other funny and ridiculous parts about them if you're late on your payment they charge you interest but holding my checks more then 5 months doesn't count. Past one months i had more then 8 packages that was lost or was delivered to the wrong address. my costumer cancel the order and we lost money.
Parcel Pro understands the unique needs and risks specific to the jewelry and collectibles industry. We offer solutions based on sound expertise and technology,В ...
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Parcel Pro Inc Customer Service :-
Phone number :888.683.2300
Contact Email :customerservice@parcelpro.com
Parcel Pro is available in USA, UK, Hong Kong, New York, Miami, Torrance Ca, Downtown, Blue Nile, etc…
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