Contact Information
Business Details
Location of This Business
725 Pleasant Valley Dr., Springboro, OH 45066
File Opened:
7/20/1993
Years in Business:
35
Business Started:
11/30/1986
Accredited Since:
8/16/1999
Number of Employees:
130
Alternate Business Name
- Dayton Audio
- Parts Express Intl, Inc.
Contact Information
- Mr. Jeffrey Stahl, President
Principal
- Ms. Cil Shaw, Call Center Manager
Customer Contact
Additional Contact Information
Fax Numbers
- (937) 743-1677Primary Fax
Phone Numbers
- (800) 338-0531Other Phone
Customer Complaints
Ordered speaker mounting brackets back in April 15th 2021 it is now June 15th 2021. I have received three back order updates claiming it is not in stock. Last update I received wanted me to provide a customer review of the product and service. Told them I couldn't provide a product review because I had not received it. I told them that I was told the product was in stock at the time I ordered it and that I was very disappointed with there service. Just received another update indicating it will be another month before it's in stock. It was not a large amount of money but it was a very important and necessary item. I feel like they are playing games with me because I am disappointed with there service. Also I was given a lame excuse that there might be a delay due to shipments from overseas. This part is manufactured in the USA. I would like my product delivered immediately or my money refunded. If neither one of my request is honored. I will seek civil legal action.
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Customer Care :-
Phone number :1-800-338-0531
Contact Email :Sales@Parts-Express.com
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