280 Premier Drive
Holly Springs, NC 27540
Location of This Business
280 Premier Drive Suite 109, Holly Springs, NC 27540
5/12/2011 in NC, USA
Type of Entity:
Limited Liability Company (LLC)
Alternate Business Name
- 3 Duxx in A Row, LLC
- 3 Duxx in A Row, Inc
Customer ComplaintsMissed shipping date by 1 month for a Thanksgiving themed outfit I placed an order for a Thanksgiving themed outfit the first week of September. The information listed with the outfit and the confirmation email stated that it would be shipped the last week of October and that I would be notified if the shipping date was delayed. The 2nd week of November the outfit still hadn't been shipped and I had not received an email stating the shipment would be delayed. I contacted the company for a refund as Thanksgiving was less than 2 weeks away and my daughter will not fit in the outfit next year. I did not received any communications in return other than the email stating they had received my communication and would get back to me. TODAY, November 20th nearly a month after the expected shipment date I received a communication that the outfit had been shipped. With standard shipping I may or may not receive the outfit before we leave to travel for the Thanksgiving holiday. I am extremely frustrated and will not be purchasing anything from Screaming Owl, or the new company they re-branded to Ooh La Lama in the future. It was a waste of $25+ for an outfit that my daughter may get to wear before the Thanksgiving holiday. I am frustrated as well that I contacted the company, because they had not fulfilled their end of the agreement, and got ZERO response.
Customer ReviewsThey will not send your order and the customer service is rude
As of November 2019, Screaming Owl is now closed. Thank you to our incredible, loyal customers for 7 amazing years in business!
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Screaming Owl Customer Care :-
Phone number:(919) 617-7695
Office Address:280 Premier Drive,Suite 109,Holly Springs, NC 27540