Contact Information
Business Details
Headquarters
525 Market St Fl 3, San Francisco, CA 94105-2711
File Opened:
2/17/2000
Years in Business:
25
Business Started:
9/24/1996
Business Started Locally:
9/24/1996
Business Incorporated:
9/30/2005
Type of Entity:
Corporation
Number of Employees:
300
Alternate Business Name
- Sephora.com
- Sephora USA, Inc.
Business Management
- Mr. Kristin Kitterman, Director of Client Services
Contact Information
- Mr. Kristin Kitterman, Director of Client Services
Customer Contact
Customer Complaints
Date of the transaction:November 11,2021,The amount of money:64dollars,,Sephoa shipped my order with tracking number:1Z6A4Y791306062846,but *** said they did't recieve this package.Sephora refused to reship it or give me refunds.SEPHORA didn't tried to resolve the problemCustomer Reviews
I wanted to purchase the fresh ******************************** Value Set yesterday as it was on sale for $42.00 rather than $59.00. But when I clicked to checkout the discount was gone. The discount did not show ** even in my cart only on the Sephora app browser or when you clicked on the brand fresh. I tried connecting with a Sephora beauty advisor online but got disconnected, I tried to start a new one but it was unavailable. Ive tried calling the Sephora customer service number your company has provided but it seems it has been disconnected. This is the second time in the past month Ive tried making a purchase from Sephora and the service that has been provided for me is horrendous. I expect a discount code to be provided for me so I can purchase the product at the price it was advertised. False advertisement is a crime and I am prepared to write a complaint to the ********** of ******* as well as the ********** of ******** Protection....
Sephora.com launched in the US in 1999 and quickly became Sephora's largest North American store, where clients can today discover and interact with more than ...
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Sephora Customer Care Section:-
Phone Contact number:1-877-SEPHORA (1-877-737-4672)
Support Timing:MON-FRI: 5am to 9pm PT & SAT-SUN: 6am to 9pm PT
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