Contact Information
Business Details
Location of This Business
777 S State Road 7, Margate, FL 33068-2803
File Opened:
1/18/2011
Business Management
- Ms. Jeannette Bowie, Customer Service Manager
Additional Contact Information
Customer Complaints
I got a notice from Comenity Bank that my Simply Be account will be closed. I DO NOT have an account with Simply Be. They opened it in May without me. I received a notice from Comenity Bank that my Simply Be account will be closed in February. I have no knowledge of an account with Simply Be and had to research what that business was. I then checked my credit report and learned that the account was opened on 5/1/19 without my knowledge or consent. I contacted Simply Be and they wanted my social security number to find my account. I refused as the whole account situation was fraudulent. I am on hold with the credit bureau to dispute the report. My name was listed as ****** K ********. I don't have the middle initial K. The last numbers of the account number are 3361 and the first numbers according to the credit bureau are XXXXXX. The credit line is 750 with no balance listed. I did not authorize this account!Customer Reviews
Worst ordering experience ever. I placed an order online and charged it to my SimplyBe card. The order sat there processing for days. I finally emailed them and was told by ***** ***** that something was wrong with a computer. So he would contact IT to get it fixed. I waited 4 days. Nothing changed. So I emailed again. I had to twice. because for some reason Customer Service is incapable of using your email and name to find orders. They need the order number painted on your email. Anyway. I got another response from ***** ***** claiming he refunded the order and that I should redo it and let them know I would get free express shipping. Which is BS because my order already had that on there. And my order STILL is listed in my account. I find it odd that someone cannot look in my account and see the order. Instead they want to give me the runaround. Where are managers and supervisors??
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Simply Be Customer Care :-
Phone number:1-855-334-3660
Contact Email:inquiries@simplybe.com
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