228 Park Ave S # 58009, New York, NY 10003-1502
Additional Contact Information
- (800) 518-2718Other Phone
Customer ComplaintsPurchased blanket for myfacesocks for $88.90 on 11/30/21. Paid for 2-4 day shipping. When order was being sent on 12/4, I noticed the expected arrival date of 12/13. I reached out and said this is unacceptable, I paid for 2-4 day shipping at a premium. They told me that its still on track to arrive within 2-4 business days (blatant lie, 4 business days would be 12/9). Refuse to refund me money, or refund item, or even credit the shipping they charge me for which they are not delivering on.
Customer ReviewsSTAY AWAY FROM THESE SCAMMERS NEVER RECIEVED THE PRODUCT I ORDERED AND THEN WHEN CUSTOMER SERVICE FROM CHINA FINALLY CONTACTED ME THEY CALLED ME A LIAR AND SAID I RECEIVED IT!! WHAT A HORRIBLE COMPANYWe appreciate you reaching out to us. After checking, the order was delivered. Our agent contacted you again just now by email. Please kindly check our email and we would like to solve your issue ASAP.
Enter Soufeel Order Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
Soufeel Jewelry Limited Customer Care Section:-
Phone Contact number:1-844-869-1500
Support Times:Mon.- Fri. 9:00 AM – 6:00 PM PST