Location of This Business
1782 Orourke Blvd, Gaylord, MI 49735-8009
Alternate Business Name
- SunFrog Shirts
- Mr. Aaron Singler, CEO
- Jennifer Paffi, COO
Additional Contact Information
Customer ComplaintsI ordered a sweatshirt about 10 days ago. Was to be shipped within 5-7 business days. Status still shows it is prepping. ORDER ******** SPECIAL NOTE! We see that this order is 10 days old. We apologize for the delay. Your order is taking us longer than expected. Again, we apologize for the delay and we are doing everything we can. QTY: 1 SIZE: 5XL Item Status Prepping It is funny i have ordered multiple sweatshirts from this company in the past and i would have have my purchase by now. But this has even started to be sent. And i paid for this in full with no response to the multiple emails ive sent!
Customer ReviewsThis company's customer service is a joke. I bought a t-shirt, and the lettering started falling off after the first wash. By four washes all lettering was gone. I attempted to contact the company in three different ways and at three different times with zero response. I've researched at least six listed phone numbers (including some on this site), and none of the numbers are in operation or the ones that are have perpetual busy signals. I'm contacting my credit card to reverse charges and then getting on every platform I can to dissuade folks from doing business with this company.In regards to this claim - the order is from 10/17/2020 which is outside of the 30 day return an exchange policy . One attempt to contact our company was received ( please see attached ) https://prnt.sc/wmoh8q . At which time we offered to Replace ( no cost to customer ) or Refund. Once we receive a reply back from the customer we will proceed accordingly as stated in the policy's
Enter SunFrog Shirts Order Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
SunFrog Shirts Customer Care Section:-
Phone Contact number:855-578-6376
Support Times:Monday to Friday: 9:00 am- 6:00 pm
Headquarters Address:1782 O’Rourke BLVD Gaylord MI 49735 USA