2251 S Decatur Blvd
Las Vegas, NV 89102-8586
Location of This Business
2251 S Decatur Blvd, Las Vegas, NV 89102-8586
Alternate Business Name
- Telus International US Corp.
- Mr. Jeffrey Puritt, President
Customer ComplaintsWrongfully denied claims for returned postage and returned products. Telus International wrongfully denying claims for returned items and postage reimbursement I filed a claim against ******* as they refused to honor the return of jeans. The response was that I return the jeans and I need to only provide a tracking number and I would be refunded $158.00 plus the amount for postage which was $35.86. I sent Telus International the receipt for the postage and tracking number, but Telus International ask for information such as photos of the shipping label and they advise there is a cap of $30.00 on the shipping reimbursement. I advised Telus International that I paid for the shipping and the shipper did not process the label before me as they never do and that the information they are requesting they did not request prior to me returning the package to ******** Telus International has wrongfully denied other claims in the past as the retun shipping tracking Tracking Number 1ZX XXXX EXXX XXXXXXX and receipt is proof that the item was returned. Account ID: Dispute Case ID: PP-D-XXXXXXXX Proof of Delivery Dear Customer, This notice serves as proof of delivery for the shipment listed below. Weight 5.00 LBS Service UPS Ground Shipped / Billed On 11/06/2020 Delivered On 11/11/2020 11:34 A.M. Delivered To ****** *** US Received By MANDY Left At Dock Thank you for giving us this opportunity to serve you. Details are only available for shipments delivered within the last 120 days. Please print for your records if you require this information after 120 days. Sincerely, UPS Tracking results provided by UPS: 11/12/2020 10:06 A.M. EST Product_Or_Service: refund
Enter TELUS Order Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
TELUS Order Customer Care Section:-
Phone Contact number:1-866-558-2273
Support Times:Mon – Fri 9 am – 10 pm, Sat & Sun 9 am – 8 pm
Headquarters Address:PO Box 7575 Vancouver, BC V6B 8N9