Contact Information
408 North Peters Street
New Orleans, LA 70130
Business Details
Location of This Business
408 North Peters Street, New Orleans, LA 70130
File Opened:
3/14/2019
Customer Complaints
Hello I placed a online order. Urban Outfitters sent me a notice that they would ship my order in two separate packages. I received one package but not the other. I contacted Urban Outfitters and notified them I never received the package. Urban Outfitters said they would do a query with their shipping service. Subsequently they refused a refund because Lasership claims to have delivered the package and advised me to take it up with Lasership directly. I placed my purchase with Urban Outfitters not Lasership. When I contact Lasership they tell me to take it up with Urban Outfitters. I never received a package. I have been getting the run around.Customer Reviews
I ordered a simple gift card for my granddaughter on 12/2/19. Today is 12/13/19 and I have not received it. I tried at least 3x to reach this company by phone but could not wait more then 15 minutes. I finally spoke to a supervisor today after waiting almost 30 minutes. I was told when I asked if this amount of time to wait is acceptable and was told “ it’s a high order time of year”. Completely unacceptable....
Urban Outfitters is a lifestyle retailer dedicated to inspiring customers through a unique combination of product, creativity and cultural understanding.
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Urban Outfitters Customer Care Section:-
Phone Contact number:(800) 282-2200
E-mail ID:service@urbanoutfitters.com
Support Timing:Open 24 hours a day, 7 days a week
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