408 North Peters Street
New Orleans, LA 70130
Location of This Business
408 North Peters Street, New Orleans, LA 70130
Customer ComplaintsHello I placed a online order. Urban Outfitters sent me a notice that they would ship my order in two separate packages. I received one package but not the other. I contacted Urban Outfitters and notified them I never received the package. Urban Outfitters said they would do a query with their shipping service. Subsequently they refused a refund because Lasership claims to have delivered the package and advised me to take it up with Lasership directly. I placed my purchase with Urban Outfitters not Lasership. When I contact Lasership they tell me to take it up with Urban Outfitters. I never received a package. I have been getting the run around.
Customer ReviewsI ordered a simple gift card for my granddaughter on 12/2/19. Today is 12/13/19 and I have not received it. I tried at least 3x to reach this company by phone but could not wait more then 15 minutes. I finally spoke to a supervisor today after waiting almost 30 minutes. I was told when I asked if this amount of time to wait is acceptable and was told “ it’s a high order time of year”. Completely unacceptable....
Enter Urban Outfitters Order Tracking number in below online tracking system to track and trace your Courier, Package, Parcel, Shipping Status and Get estimated delivery date information instantly.
Urban Outfitters Customer Care Section:-
Phone Contact number:(800) 282-2200
Support Timing:Open 24 hours a day, 7 days a week