12000 Woodruff Ave. Unit D (Corporate Office)
Downey, CA 90241
Location of This Business
12000 Woodruff Ave. Unit D (Corporate Office), Downey, CA 90241
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Customer ComplaintsCompany mishandled package, all contents destroyed. They refuse to compensate us for the damages, as per their terms/conditions and can't be reached. Sent the package (Invoice #: SXXXXXX) on August 21, 2020 and was told that it would take about a month and a half for the recipient to receive it. I initially assumed that the box was delivered already to my in-laws. However, checking the tracking it turns out that the vessel arrived on October 15, 2020 and was released at the port. It was delivered to the warehouse on October 22, 2020 and on the 25th the items were in transit to its final destination. A company representative then called me saying that the box was "compromised" due to typhoon and I was told that the box that I sent had no Insurance even though it clearly states in their terms and conditions that they are in fact liable for any damages, especially in cases of 'any fortuitous event'. After that I have received no further calls and all efforts to contact them have been unsuccessful.
Our Vision In its mission of becoming one of the leading door-to-door cargo forwarders, XYZ Global Express is ready to render world class, high quality serviceВ ...
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XYZ Global Express Corp Customer Care :-
Phone number :1-888-6407141
Contact Email :NA