Location of This Business
163 Burlington Path Rd Ste K, Cream Ridge, NJ 08514-1622
Alternate Business Name
- Shake World, LLC
- Jesse Hanson, CEO
Additional Contact Information
Customer ComplaintsI Purchased two Swimsuits in a cover-up from this company upon arrival I noticed they did not fit I reach out to the company by email and requested information on the return policy I was given the address to return and given a list of questions to answer on how I would like my return processed 100% refund, 70% refund with no invoice, or 120% store credit. I chose 100% refund according to their return policy you are required to return it with proof of purchase an invoice within 3030 daysDays of delivery. I completed all of the requirements on their list an email that they emailed. I reached out about two weeks after they receive the package to ask the status of the refund they are now telling me that they require proof of purchase from the tracking package because due to COVID-19 they have an influx in returns and that is the only way they can find the package that I sent them back they are now only offering me a 70% refund when they have all of the items and did not List a tracking number as a requirement to get a refund I have asked for a supervisor to contact me and they have avoided the question
Customer ReviewsI ordered size too small and Cupshe gave me coupon to buy bigger size without having to send the small one back, beyond satisfied.I will be buying again.Bikini looks great quality and gorgeous.Dear *************************, your recognition of our products and return policy is greatly appreciated. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process. In addition, all of our products follow strict quality checks. However, we are sorry to know it doesn't fit you well. Please kindly note that the size chart is based on accurate measurements of most women's bodies. If you have an issue with the selection of sizes next time, we suggest you contact our customer service for some advice. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
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Cupshe Customer Care Section:-
Phone Contact number:+1 973 577 7979, +1 866 716 5293
Fax No:Sunday – Thursday 9 pm – 11:30 pm EST
Headquarters Address:10 Sigle Lane Dayton, NJ 08810