Contact Information
P O Box 132820
Dallas, TX 75313
Business Details
Location of This Business
P O Box 132820, Dallas, TX 75313
File Opened:
10/8/2018
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Contact Information
Phone Numbers
- (800) 739-5020Other Phone
Customer Complaints
I used Greyhound Package Express to ship 11 packages from Greenville, SC to Sacramento, CA on 07/19/2021. Tracking # is XXXXXXXXXXXXXX. By 09/15/2021 I received 9 of 11 packages from Sacramento station. Two packages are missing or lost. I have called customter service multiple times but was told they are still in shipping. I tried to find where these two packages were. Greyhound refused to respond. They just asked me to file a claim on the losses. After an investigation I think they were stolen and I would be compensated a little bit money by Greyhound. The lost two packages are 62-inch check-in luggages, one is black and the other one is some kind gray green and worn. These packages contain clothing, suits, down jacket, several pairs of new shoes, a red dot scope, a upper slides... the values are about $4000. When I placed the order, the staff never told me that they cannot insure more than $1000. I have a witness. I want Greyhound to find my packages otherwise I will sue Greyhound.
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Greyhound Package Express Customer Care Contact Details:-
Phone number:1-800-739-5020
E-mail ID:Greyhound.support@greyhound.com
Support Times:7:00 a.m. – 7:00 p.m., Central time zone, Monday through Friday
Corporate Address:P.O. Box 132820 Dallas, Texas 75313-282
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