Location of This Business
806 Cromwell Park Dr K, Glen Burnie, MD 21061-2564
- Mr. Ed Reese, Manager
Additional Contact Information
- (410) 761-8417Primary Fax
- (800) 776-4248Other Phone
Customer ComplaintsHave not received inventory which was ordered February 4th and held in this companies sorting lot since February 8th. I placed an order to purchase inventory, through a company that uses AIT for freight for delivery on February 4th, 2019. That order was quoted to be delivered within 10 days, at most. AIT picked up the pallet on February 6th and transported it to its final sorting facility on February 8th. Since February 8th, the pallet has not moved. I live chatted with an associate of AIT on February 13th, and was told I would receive a call later in the evening or no later than the 14th to schedule a delivery. That call never came. I emailed both the shipping company and the original company about the issue. I live chatted with someone again on February 18th and was told that the pallet had a date of February 21st attached to it now. I asked if that was set in stone and told the agent about the last promise I received and, was only told it should be. I then called the branch, that same day, at X-XXX-XXX-XXXX, and was told that the shipment wasnt handled by them. I was given another companies number to call. I called that number with no answer. This shipment is causing a loss of customers due to product not being available and those customers going to other vendors.
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Ait Worldwide Logistics Inc Contact Details:-
Customer Care Phone number:+1 800 323-6649, (630) 766-8300
Fax No:+1 630 766-0205
Headquarters Address:701 N. Rohlwing Road Itasca, IL 60143, USA