Contact Information
Business Details
Location of This Business
420 9th Avenue, New York, NY 10001-1614
File Opened:
1/20/2000
Years in Business:
48
Business Started:
7/1/1973
Business Incorporated:
1/1/1973
Accredited Since:
2/27/1987
Type of Entity:
Corporation
Alternate Business Name
- B&H Photo
- B&H Photo-Video
- B & H Photo-Video, Pro Audio, Inc. (New York)
- B&H
Business Management
- Mr. Henry Posner, Director of Corporate Communications & Online Reputation Manager
Contact Information
- Mr. Henry Posner, Director of Corporate Communications & Online Reputation Manager
Customer Contact
Additional Contact Information
Fax Numbers
- (212) 239-7770Primary Fax
Phone Numbers
- (212) 239-7500Other Phone
- (212) 444-5035Other Phone
- (212) 444-6625Other Phone
- (212) 444-6626Other Phone
- (212) 444-6651Other Phone
- (212) 807-7479Other Phone
- (800) 947-9929Other Phone
- (800) 221-5662Other Phone
- (800) 221-5745Other Phone
- (800) 947-9935Other Phone
- (212) 444-6600Other Phone
- (212) 444-6615Other Phone
- (800) 390-4374Other Phone
- (212) 502-6225Other Phone
- (800) 221-5743Other Phone
Website Addresses
Customer Complaints
I bought a new Note20 Ultra phone from B&H photo for $1183.73 on 03/22/21. Online they were advertising as it working with all networks but ******** They still currently advertise the phone functioning on the **** and Sprint networks. Within a month and a half of receiving the phone I started to have problems with it but assumed it was my network. After over a month of back and forth with **** about why it was malfunctioning and having connectivity issues I was told it is because the Note20 Ultra I was sold is an international model which does not work on most USA networks because the radio chip in international models is made for a 3G network and cannot function on the 4 and 5G networks most carriers use. Once I found that out I reached out to try to return the phone since it cannot connect to the network so i cannot even use it for basic calls let alone as a smart phone. They told me it was a carrier issue not theirs, since it had been more than a month it was no longer their problem and are refusing the return, and I had to go through the ******* warranty to get it fixed to work in the USA. ******* insisted I had to send it in to assess it before they could tell me if it was a fixable problem. They won't cover it since it's international so I have to contact Carribean ******* if I want to get it repaired. International only has service centers in *********** and won't even tell me if the $600 repair is covered until I pay to ship the phone out to them to assess it. B&H refused any responsibility for selling a phone they know isn't working. They still advertise this as a functioning phone in the USA despite knowing it isn't.Customer Reviews
I've never had a bad experience at B&H. Good web site, easy to navigate, good people to work with. I always recommend B&H whenever anyone is looking for photographic equipment....
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B&H Photo Video Pro Audio Customer Care Section:-
Phone Contact number:800.606.6969 / 212.444.6615
E-mail ID:facebook@bhphoto.com
Headquarters Address: B & H Foto & Electronics Corp. 420 9th Ave, New York, NY 10001
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