Contact Information
6100 N Keystone Avenue #448
Indianapolis, IN 46220-2452
Business Details
Location of This Business
6100 N Keystone Avenue #448, Indianapolis, IN 46220-2452
File Opened:
11/15/2013
Business Started:
12/11/2011
Business Started Locally:
2/1/2012
Business Incorporated:
12/20/2011
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Limited Liability Company (LLC)
Business Management
- Mr. Thomas Nagel, President
- Mr. Ingi Torfason, Vice President/COO
- Mr. Kenny Debes, General Manager
Contact Information
- Mr. Thomas Nagel, President
- Mr. Ingi Torfason, Vice President/COO
Principal
- Mr. Ingi Torfason, Vice President/COO
Customer Contact
Customer Complaints
Purchased a wood chipper on 5/11/21 from a seller in ********** who shipped it through Clear Lane Freight on 5/13/21. Per Clear Lane freight tracking, delivery estimated was for 5/21/21. I called 5/21/21 and was informed it would not arrive till 5/24 or 5/25. On 5/25 I called again and was told TRL#****** HAS ARV AT MT JOY DEPOT BUT DELAYED DUE TO CONGESTION ETA UNKNOWN AT THIS TIME, ONCE I GET MORE INFO FROM RAIL WILL UPDATE THE DELIVERY APT.Which is what the tracking site says. On Thursday 5/27 I called again and this time the costumer service rep hung up on me because I asked for more details than what was posted on the tracking site. I emailed the customer services department with a complaint of being hung up on and not being given any other information. They responded by copying the same thing that is on the tracking site. It is now 6/2/21 and the tracking site as of yesterday was updated with the same posting. I could drive down and get the package if they would let me knoCustomer Reviews
Worst carrier ever.. pushes every shipment at least a week past ETA and gives no explanation....
Clear Lane Freight Systems was founded in 2012 by LTL (less than a truckload) industry veterans Tom Nagel and Ingi Torfason. The goal was to fill a need forВ ...
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Clear Lane Freight Systems LLC Customer Service :-
Phone number :(317) 759-8346
Contact Email :customerservice@clearlanefreight.com
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