Contact Information
570 Lake Cook Road suite 250
Deerfield, IL 60015-5612
Business Details
Location of This Business
570 Lake Cook Road suite 250, Deerfield, IL 60015-5612
File Opened:
1/22/2020
Business Management
- Business Manager
Contact Information
- Business Manager
Principal
- Business Manager
Customer Contact
Additional Contact Information
Customer Complaints
I am applying to some program at the university. I ordered an official transcript on January 12th, 2021 through Credential Solutions services. They promised to deliver an official transcript from my old school to new school within 2 weeks. 5 weeks later my order is not even processed. I am risking to miss this year because my program has deadline for applications. I already spent on this enterprise over 400$. My order *********** When I tried to call them, they not answer the phone or give me vague answers. I need my transcript right now to be sent to my school.Customer Reviews
I ordered two transcripts from Credentials Solutions, LLC to be delivered by FedEx. This was a $30 per item additional charge. The promised delivery passed. I contacted Credentials Solutions and asked for a credit since the transcripts were not here by the stated date. They said they were not responsible because the weather was an act of God and there would be no reimbursement for the additional shipping fee. I was told to contact Fedex to dispute. I did not pay Fedex, I paid Credentials Solutions. They contract with Fedex to provide a service and it was not provided. They should bear some responsibility. This is terrible customer service....
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Credentials Inc. Customer Care :-
Phone number:1-847-716-3005
Office Address:436 W. Frontage Rd, Ste 200, Northfield, IL 60093
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