Contact Information
Business Details
Location of This Business
2303 W 190th St, Torrance, CA 90504-6003
Years in Business:
27
Business Started:
3/29/1994
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees:
1
Alternate Business Name
- EDI Express, Inc.
Business Management
- Mr. Terence Herft, CEO
Additional Contact Information
Fax Numbers
- (424) 233-3143Primary Fax
Customer Complaints
This company has repeatedly rescheduled my delivery without notifying me and caused my construction significant and costly delays. Delivery was scheduled for Dec 18th and never arrived. I did not receive any kind of notification or call. After I called them multiple times and spoke to a manager, the delivery was scheduled for 12/23. Once again, it did not arrive. No one contacted me that it was not coming nor did they call to reschedule. The customer service is absolutely horrendous and they show no interest in resolving the problem. I specifically had an unpleasant conversation with customer service rep, *******, who was rude and unsympathetic. I was then followed up with by ******** ********* Customer Service Director, who did not apologize but did say she would help resolve the shipping issue which she did not, nor did she follow up on it. Tracing # XXXXXXXXXCustomer Reviews
I was overcharge for 3 pallets that EDI re-weight 2000 lb more so I have to paid $600 dollars more than the quote I received in the beginning.There is no apology and no respect for customer, paid or we send your pallets back. I should look BBB reviews before using your service.
Exclusive 2-person sleeper team service. EDI Express offers an expedited 3-5 day service between California to the Midwest and the entire East Coast. ThisВ ...
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EDI Express, Inc. Contact Details:-
Customer Care Phone number:(800) 365-0100
E-mail ID:services@ediexpressinc.com
Fax No:(424) 270-1691
Headquarters Address:2303 West 190th Street Torrance, CA 90504
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