Contact Information
2037 Irving St Ste 207
San Francisco, CA 94122
Business Details
Location of This Business
2037 Irving St Ste 207, San Francisco, CA 94122
File Opened:
6/29/2015
Type of Entity:
Limited Liability Company (LLC)
Number of Employees:
12
Additional Contact Information
Customer Complaints
I placed an order online. I am in ****** the online company in Japan.I placed the order but didnt receive an email confirmation. The money was taken from my credit card but I never received the product.I emailed the company numerous times from their contact us Site ( which does not reveal their email) but no Response. Please help me get my refund ThanksCustomer Reviews
I have paid for 2 months of crates and never received a single one, even after they informed they sent me a replacement. I've asked for refunds multiple times just to be told no.Avoid them at all cost and go to a better crate like ***********..Justin was fully refunded on November 15th, 2021. As far as not receiving his packages, he sent us a photo of his crate completely destroyed, saying that DHL Express had destroyed his package. There is no incident report of any damage to his crate. This started when Justin forgot to cancel his auto-renewal and demanded a refund and gave threats. All subscribers are shown our disclaimer that states there is 30 days given to cancel your subscription if you do not wish for it to renew. We absolutely understand if you no longer wish to subscribe and we feel that 30 days is plenty of time to decide whether you'd like to continue or not. Stating that he did not receive his crate was untrue. If the crate was indeed damaged, with an incident report, we will gladly fully refund.
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Japan Crate Customer Care :-
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Comments