Contact Information
Business Details
Headquarters
16960 Mesamint St, San Diego, CA 92127-2407
File Opened:
5/2/1975
Years in Business:
66
Business Started:
9/6/1955
Business Incorporated:
9/6/1955
Accredited Since:
11/23/1994
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Alternate Business Name
- Jeromes Furniture
Business Management
- Mr. Bill Hamblin Jr, Manager
- Mr. Dave Evans, Manager
- Mrs. Jeanne Chafe, Administrative Assistant
- Mr. Lee Goodman, President
- Mr. Jerry Navarra, Owner
- Ms. Oneida Altman, Customer Care Manager
- Ms. Betty Cruz, Service Asst. Manager
- Mr. Paul Sanford, CFO
- Ms. Flora Kachi, Assistant Manager of Customer Experience
- Mr. Jim Navarra, Vice President of Advertising
Contact Information
- Mr. Lee Goodman, President
- Mr. Jerry Navarra, Owner
- Mr. Jim Navarra, Vice President of Advertising
Principal
- Ms. Oneida Altman, Customer Care Manager
Customer Contact
Additional Contact Information
Fax Numbers
- (858) 753-0827Primary Fax
Phone Numbers
- (888) 537-6637Other Phone
- (858) 924-1871Other Phone
- (858) 924-1874Other Phone
- (858) 924-1875Other Phone
- (858) 924-1873Other Phone
- (858) 924-1872Other Phone
- (858) 924-1876Other Phone
- (858) 924-1877Other Phone
- (858) 924-1878Other Phone
Customer Complaints
I purchased some couches from Jeromes furniture in late February or early March 2021. The total was approx $3800 for 2 voyager reclining sofas. I also purchased the extended warranty they should cover any damages. I have filed a claim about the malfunctioning couch which was fixed but I also have had to file another claim regarding malfunction or defective material on a different couch where the left end seat sinks drastically and this caused the filling to come out. With a baby around he has picked up pieces of filling, if consumed it can become a hazard. I have emailed and called Jeromes furniture several times but kept getting the runaround or ignored and dates of repair further out than what was originally arranged. Ive asked for a replacement or a refund but my request have been ignored it I was told that they were out of stock. I mentioned that I wound not mind changing the entire set to another type. I am not happy with the customer service or the quality of their product.Customer Reviews
Very very happy and satisfied with the delivery guys so polite. Great service they gave me . Satisfied with there work. ...
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Jerome’s Furniture Customer Care Section:-
Phone Contact number:1.888.JEROMES or 866-633-4094
Customer Service Hours: :Monday – Saturday, 10 AM to 9 PM
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