Contact Information
931 Village Blvd STE 905 Box No. 386
West Palm Beach, FL 33409-1804
Business Details
Location of This Business
931 Village Blvd STE 905 Box No. 386, West Palm Beach, FL 33409-1804
File Opened:
8/21/2007
Years in Business:
14
Business Started:
4/30/2007
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 201362380 for this business, issued by Palm Beach Tax Collector
These agencies may include:
Palm Beach Tax Collector
PO Box 3715, 301 N. Oliver Ave, 3rd Flr
West Palm Beach FL 33402-3715
Type of Entity:
Partnership
Alternate Business Name
- Magicjack Holdings Corporation
Business Management
- Ms. Laurie Frank, Vice President of Operations
Additional Contact Information
Fax Numbers
- (561) 586-2328Primary Fax
- (888) 762-2120Other Fax
Phone Numbers
- (561) 749-2255Other Phone
- (800) 624-4252Other Phone
Customer Complaints
My service was renewed without my authorization. The service has not worked, nor have I used the service in at least two years. I want a refund immediately.Customer Reviews
In 2021 MagicJack is not a very customer oriented company. Trying to reach them and implore help via the phone is like nailing yourself to a cross with no pain relief. They are difficult after you place your order and very combative when you ask for help. Trying to obtain the RMA number is very hard and their CS reps are so evasive and strongly work on a non-resolution. Their online direction for help is not user friendly either. They also do not give you all the legal details that you will need to return within the trial time period. The 30 days apparently starts from the date of purchase not receipt, which can take more than 7 business days. They need to revert to their original CS practices from 10 years ago. They only have a star rating because the BBB site requires it or it would be 0!
The magicJack device uses Voice Over Internet Protocol (“VoIP”) to allow you to receive unlimited calls from the U.S. and Canada using an existing internet ...
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Magicjack Customer Care :-
Phone number:(1-800-624-4252)
Contact Email:ReportAbuse@magicJack.com.
Office Address:PO BOX 6785,West Palm Beach, FL 33405
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