Contact Information
Business Details
Location of This Business
800 Apollo St, El Segundo, CA 90245-4701
File Opened:
8/26/2015
Years in Business:
6
Business Started:
7/1/2015
Business Incorporated:
8/14/2015 in DE, USA
Accredited Since:
7/29/2016
Type of Entity:
Limited Liability Company (LLC)
Number of Employees:
594
Alternate Business Name
- Fabletics, LLC.
Customer Complaints
I made an order to Fabletics *********** order#XXXXXXXXXX. I was sent an email saying that the order was ********* on ********** but I only received the jacket that I ordered but not the 2 pairs of leggings . The leggings were ****** I called Fabletics customer service and all they said was "contact your post office" and she was **** about it. I just want.my leggings, that's all.Customer Reviews
I ordered some shorts and khakis on 21 November and the tracking number showed the shipping label was created 23 November. After a week I noticed the tracking number still showed it hadn't even been shipped so I called. They said it had been shipped through Pitney Bowes and would be there 10 December at the latest. When I checked with Pitney Bowes it showed the same as USPS, the shipping label was created but the item never shipped. On 10 November I called and they told me to wait until 13 November. I waited and no dice. When I called they told me they would reship my order, but the pants were now put of stock. When I asked them to provide rush shipping so I didn't have to wait another 14+ business days they said they couldn't do that. Both shipping sites still showed the package never shipped and the company did NOTHING to make it right. Horrible business practice.Hello Angelo, Thank you for reaching out through the BBB. Our deepest apologies for your overall experience you have encountered with Fabletics and for the inconvenience this may have caused. Thank you for bringing this to our attention! We always want to know when something goes wrong. I will share this feedback with the appropriate teams. After reviewing your order, the tracking indicated no further tracking information after 11/27/2021. Just for your reference, your tracking number is XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX. Unfortunately, the items are out of stock. I would be happy to refund your boutique with a store credit for a future purchase or if you prefer, I would be happy to refund the original payment method. Please let me know by replying to this message and I will take care of it right away. Thank you, *****
Founded in 2013, Fabletics brings the fashion-house approach into the activewear space. By fusing style-centric design with high-performance technology, ...
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Fabletics Customer Care :-
Office Address:Fabletics 800 Apollo St.El Segundo, CA 90245
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