Contact Information
34125 US Highway 19 N STE 300
Palm Harbor, FL 34684-2115
Business Details
Location of This Business
34125 US Highway 19 N STE 300, Palm Harbor, FL 34684-2115
File Opened:
2/11/1999
Years in Business:
23
Business Started:
7/1/1998
Business Incorporated:
7/12/2002 in FL, USA
Accredited Since:
7/21/2017
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of MC444954 for this business, issued by Florida Department of Transportation
These agencies may include:
Florida Department of Transportation
BBB records show a license number of USDOT2230011 for this business, issued by Florida Department of Transportation
These agencies may include:
Florida Department of Transportation
Type of Entity:
Corporation
Alternate Business Name
- American Freight Co.
Business Management
- Mr. Matthew J. Brosious, President
Contact Information
- Ms. Alison Choiniere, COO
- Ms. Amy Van Ness, CFO
- Casey Jones, Customer Service Supervisor
- Nicholas Betlow, Vice President of Marketing
Other Contacts
Additional Contact Information
Fax Numbers
- (727) 450-7808Primary Fax
Phone Numbers
- (727) 450-7835Other Phone
- (727) 450-7826Other Phone
- (727) 450-5979Other Phone
- (800) 716-7608Other Phone
- (727) 450-7816Other Phone
Customer Complaints
I paid to have a sink shipped from Newton Mass to Cover S.C After they checked with the crating company that said they could do the job agreed to crate and ship the sink. I was bill and paid the full asking price. The Crating company was then going to set a time to move the sink. After multi-time calls and them not keeping appointments, the crater said that he could not do the job. Freight Center said I would get a full refund in 72 hours and the creator was crazy unprofessional and apologized for him he also said he was not returning their call and they could not reach him which was on Sep 14. Today they call said that the guy could do the job after he said he couldn't so we moved on to a new company prior to this phone call. The freight center said then that I canceled the order and that it would be a 15% fee. I would like my full refund back as I feel this is a scam.Customer Reviews
I'm going to stop using this company and would not recommend it to anyone. I've done a few shipments and the price was great, but the amount of stress induced by late pickups and poor communication isn't worth it. I'd pay more for on-time pickups, prompt and accurate replies and no BS charges. I recently shipped a car door to an automotive shop. I always pickup and drop off at the terminal due to cost savings and convenience of doing it on my own schedule, so I know the door was not very heavy, I put it on a pallet and loaded it myself, by hand. The customer did not ask for a liftgate delivery, so none was offered, but after it was delivered, I was charged $162 MORE because someone delivered it with a liftgate. I did not authorize this and was not notified of it. Any able-bodied person could have released the straps from the pallet and taken the door off the back of the truck by hand. Had I been notified ahead of time that a liftgate was going to be used, I would have told Freightcenter NO, and would have been willing to pay for the door to be returned to Pittsburgh if the buyer was unwilling to either pay me for the upcharge or unload the door without a liftgate. But the door was delivered, I have no leverage to make the buyer reimburse the charge since the door is now in their possession and $162 was charged without my permission. The next step will be to file a chargeback with my credit card.Hello ****** We apologize for your experience and thank you for providing us your feedback. We understand billing adjustments are an inconvenient part of the shipping process and we do our very best to ensure our shippers avoid them at all costs. Thank you for speaking with our Sales Manager. We are pleased that a mutual solution was discussed and made to avoid future billing adjustments. Please do not hesitate to contact us if you have any further questions or need assistance. Thank you, The FreightCenter Team
FreightCenter offers an expansive network of land, air, and sea transportation, and will put together the most cost-effective services to best suit your needs.
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FreightCenter Inc Customer Service :-
E-mail :questions@FreightCenter.com
Telaphone number :800.716.7608
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