Contact Information
Business Details
Headquarters
3113 Woodcreek Dr, Downers Grove, IL 60515-5412
File Opened:
6/2/1995
Years in Business:
111
Business Started:
8/18/1910
Business Started Locally:
8/18/1910
Business Incorporated:
7/5/2016
Accredited Since:
11/1/2004
Type of Entity:
Corporation
Alternate Business Name
- FTD.com Inc.
- FTD Direct
- FTD Companies, Inc.
- FTD.com (Florists Transworld)
- Proplants
Business Management
- Mr. John McCahan, VP, Customer Care
- Ms. Nancy Edwards, Sr. Customer Care Specialist
- Mr. Charlie Cole, CEO
Contact Information
- Mr. John McCahan, VP, Customer Care
- Ms. Nancy Edwards, Sr. Customer Care Specialist
Principal
- Mr. John McCahan, VP, Customer Care
Customer Contact
Additional Contact Information
Fax Numbers
- (630) 724-6019Primary Fax
Phone Numbers
- (800) 736-3383Other Phone
Website Addresses
Customer Complaints
Ordered flowers for my sister's birthday. They emailed me saying the order could not be completed and gave me the option to choose a later date. I selected this and was then called by someone who said this would also not be an option so I said to just return my money. They said this would be done. Three weeks later, I still haven't received my refund and noticed that this vendor comes up as a telehealth provider on my bank statement. This place is super shady.Customer Reviews
Worst service ever. Ordered in plenty of time and all customer service did was give me the run around. Called and let them know our florists dont deliver at 8pm but they insisted to wait. 8:30pm and still no delivery. Messed up an anniversary plan. Thanks for nothing. NEVER DO BUSINESS WITH THIS COMPANY AGAIN. SECOND TIME THIS HAS HAPPENED. Even called customer service 5 hours earlier to check.We sincerely apologize and have confirmed that a full refund was processed and that flowers were delivered the next day.
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FTD.Com Inc Customer Care Section:-
Phone Contact number:1-800-SEND-FTD (1-800-736-3383)
E-mail ID:ftd@ftdcommunitymanager.com, support@ftd.com
Mailing Address:3113 Woodcreek Drive Downers Grove, IL 60515
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FTD.Com Inc Customer Care Section:-
Phone Contact number:1-800-SEND-FTD (1-800-736-3383)
E-mail ID:ftd@ftdcommunitymanager.com, support@ftd.com
Mailing Address:3113 Woodcreek Drive Downers Grove, IL 60515
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