Contact Information
Business Details
Location of This Business
13221 Sparren Ave, San Diego, CA 92129
File Opened:
11/5/2015
Years in Business:
6
Business Started:
3/4/2015
Type of Entity:
Sole Proprietorship
Alternate Business Name
- BookByte Co
Business Management
- Ms. Cathy Hayes, CEO
Contact Information
- Ms. Cathy Hayes, CEO
Principal
- Ms. Cathy Hayes, CEO
Customer Contact
Customer Complaints
This website essentially stole a textbook from me. I followed all of the procedures for sending a textbook for resale. I placed it in the mail and have the tracking to confirm the delivery. I created the order on December 14th and the book was delivered to them by the 30th. This book was practically new. I bought the book new and used it for one semester. There was minimal signs of wear and barely any writing in the book. This order was "cancelled" by the company AFTER my book was delivered to them. Which means that they did not pay me the quoted price of the book which was $136.00 and they are not returning the book to me. This is book has a resale value of over $100 and if this company is not going to pay what they promised then I would like it returned so that I can take it elsewhere. They timely cancelled the order AFTER they received my product. I have contacted the company with no response.Customer Reviews
Apparently, as soon as you send the book in they own it. They don't need to pay you in order to own the book you sent, they just need to recieve it. I sent in a book in basically new condition and they said it was damaged. No proof, no nothing. Because they say it was damaged, which it was not, they will not pay me. And they will not send the book back, because according to them, they own it. I am flabbergasted. On top of that, I am sure the book was not damaged in transit because the post office helped me pack it and it arrived at their facility 3 days later. Bonkers... Steer clear and sell your books elsewhere ....
Sell used textbooks at Bookbyte. Orders valued at $10 or more ship to us for free! Prices valid for 30 days. More titles accepted. Live customer service.
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Bookbyte Customer Care :-
Contact Email:help@bookbyte.com
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