Location of This Business
633 Marina Dr, Charleston, SC 29492-7625
- Ms. Mim Condon
Additional Contact Information
- (843) 884-0404Primary Fax
Customer ComplaintsMy cargo (case no.000/318/482) hired on 23 July, 2019 to ship a small cube with boxes from Singapore to New York. The total bill was SGD$1259 and I paid $300 upfront. They collected my boxes then refused to ship due to my previous visa's remaining days was shorter than their request. They soon forced to put my boxes to their storage and started topping fee without my agreement. The bill ran up to SGD3254.53. In between I explained my visa situation with pending proof. I told them should just ship so the result should come out when it arrives to within their request dates, but the application dragged 10 months til last June, which was unexpected. They're still holding the boxes since last conversation in December 2020 after new visa which is with limited dates. I explained my financial situation and asked them to honored the contract, but they refuse to ship still until now. Please ask them to honor it or they threaten to dispose and sell my belongs. I don't know if they already did..
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Seven Seas Worldwide Customer Care :-
Phone number:1300 21 66 98
Office Address:Seven Seas Worldwide (Aust) Pty Limited (ABN/ACN 097636416)38 Venture Drive, Sunshine WestVictoria3020